download pdf		 Information Technology Services
Information Technology (IT) support practices cover a wide range of procedures and methodologies for the delivery of projects and technology services. INTUITIVE provides trained personnel; with a comprehensive suite of capabilities, tools and techniques; experienced in supporting large, complex information management systems including:
  • Business Information Systems
  • Advanced Programming
  • Communications & Internetworking
  • Software Engineering
  • Database Administration & Mgmt
  • Systems Analysis & Design
  • Data Warehousing
  • Programming
  • Web Development
  • Systems Security
  • Network Administration
  • Training
  • Information Assurance
INTUITIVE personnel will assure that the customer facilities have strategies, policies and procedures to address:

Asset management practices needed to manage, track and control technology assets (hardware, software & data).

Disaster recovery practices needed to protect technical and business assets in the event of a "disaster".

Help Desk and End-user support practices to provide IT support services, including problem resolution, hardware "break/fix", training and software support.

Project management practices to initiate, plan, execute and monitor information technology projects.

Systems management practices to administer and maintain technology systems, including security, change control, user identification management, and related practices.

Based on extensive experience as a Prime for large and complex contracts, INTUITIVE is cognizant of the importance of clear channels of communication and the need for full coverage of information to all team participants and full coverage of activities, administration, performance and all elements of contract execution. Consequently, we have put in place several mechanisms to address this need. For example, we have established secure web-based portals where all items of mutual interest to the customer and the team are available and contract management channels will be posted to provide visibility in near real time.